At Pakleoofficial, customer satisfaction is our priority.
Returns
- Customers may request a return within 7 days of receiving their order.
- The item must be unused, in its original packaging, and in the same condition as received.
- Items damaged due to misuse or normal wear and tear are not eligible for return.
Refunds
- Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 5–10 business days.
- Refunds will be issued through the original payment method or bank transfer, where applicable.
Damaged or Incorrect Items
- If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product.
- We will arrange a replacement or refund after verification.
Non-Returnable Items
- Personal care products
- Used items
- Customized or personalized products
- Gift cards (if applicable)
Contact Us
For return or refund requests, contact us:
Email: support@pakleoofficial11.com
Website: Pakleoofficial.com
Contact : 03152286428 / 03194086480